- Visit (Our website).com and browse our collections
- If you've found an item you like, select the size, color, and quantity, then click ADD TO BAG
- Continue shopping and add all the items you'd like
- Once complete, click on the top-right corner of the page to view your shopping bag, double check your order, then click on PROCEED TO CHECKOUT
- Checkout as guest, sign in, or create an account
- Enter your contact and address details, followed by a secure, private page to select payment method and enter your payment details
- Once done, just click on COMPLETE ORDER and we'll start packing it up for you!
- Please contact our Customer Service team via any of the following channels about your request and we will get back to you soon. Customer experience team are available Monday to Friday from 9AM - 6PM.
Please note that we will not be able to edit your order if your order is fulfilled already.
- Local order (within Dubai) can be delivered by next working day.
- For international order, the delivery at least 2-7 working days. For more information regarding delivery in your region please click HERE.
- We offer 2 modes of payment. One is Paid order (Credit or Debit Card) and the other is cash on Delivery order. Please note that Cash on Delivery service is only available in Dubai.
- Order can only be cancelled within 2 hours of placing an order. However, order can not be cancelled once it is fulfilled from our side.
- Card refunds take up to 7-14 days depending on the issuing bank of credit card to refund amount back to the card used during the transaction. Refunds are processed once the item(s) are received back to us.
- Once we receive the item(s) back to us, we will issue a credit note of all that COD and share with you via email, please note that the credit note will be valid for 6 months.
- For some international shipments, customs/import duties are applied once the parcel reaches its destination country depending on the duty and tax laws for that country. For KSA, Kuwait, no duties or taxes will be due on delivery.